Operations Specialist Gas operations
Peoples Gas, a subsidiary of WEC Energy Group, is seeking an Operations Specialist to support Field Operations which requires flexibility to report out of our Chicago North, Central, South and Peoples Energy Training Center locations.
North Shop: 4025 W Peterson Avenue
Central Shop: 4207 W 35th Place
South Shop: 38 W 64th Street
Peoples Energy Training Center: 4228 W 35th Place
Job Summary
The Operations Specialist is responsible for performing a variety of tasks to support field operations within an office setting. The various tasks may include but are not limited to, monitoring compliance workloads, analyzing data and utilizing reports, creating work orders, requesting permits, fielding calls from customers and field employees, and providing daily support to company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, works under minimal supervision and relies on experience and judgment to plan and accomplish tasks.
Job Responsibilities
• Works across the company functionally to meet internal and external customer needs to help support field operations.
• Support operations and capital workloads and projects within an office setting:
o Monitoring workloads to satisfy customer service requests and compliance requirements
o Analyzing data and forecasting
o Supporting Service (above ground) and Distribution (below ground) workloads
o Creating work orders and assigning to field personnel
o Requesting permits
o Updating of company systems
o Direct line of support to field personnel
o Coordinating with shop management
• Navigates and utilize various customer information and operational systems to input, update, and change customer or system related information.
• Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaigns
Minimum Qualifications
• 5 + years – Standard computer applications (Word, Excel, PowerPoint, etc.)
• 5 + years – Identifying and implementing solutions to problems.
• High School Diploma, HSED or GED
Preferred Qualifications
• Proficient in Open-cIS, PCAD Dispatch and MAXIMO
• Experience in creating and assigning work orders
• Ability to provide excellent customer service
• Exceptional communication skills
• Ability to multitask
• Self-motivated but also works well within a team
End Date: 11/06/2024
Pay Range Minimum: $27.15
Pay Range Maximum: $44.12
The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.
We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
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WEC Energy Group and its subsidiaries are Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected class.
EEO/AA policies and statements
Chicago, IL, US, 60632
Nearest Major Market: Chicago